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Forum Discussion

DTM's avatar
DTM
New member | Level 2
7 years ago

Will I lose my files if I downgrade?

If i decide that i am not going to go ahead with my Dropbox Business subsription? Am i going to lose all the files that i have got on the app already?
cancellations
dropbox business
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  • Jay's avatar
    Jay
    7 years ago
    Hi there, Dropbox doesn’t delete your files if you downgrade your account.
     
    All that will happen is that syncing will stop if your account is overquota after the change.
     
    Hope this helps clarify matters!
DTM's avatar
DTM
New member | Level 2

Thank you for that, much appreciated. But all the current files will still be alright?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Yep, nothing happens to those files!

  • DTM's avatar
    DTM
    New member | Level 2
    7 years ago

    Thank you so very much for your reply & your time.

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