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Forum Discussion
sarasvanberg
3 years agoExplorer | Level 4
Urgent, cant update my billing information
Hi, Im trying to update my credit card, but I get the following erro message when trying to do so: " You can’t update your billing information because Credit Card doesn’t support None currency....
iien
2 years agoExplorer | Level 3
Dear whom it may concern,
The message "You can't upload your billing information because Credit Card doesn't support None currency" keeps popping up when trying to update my billing information to a corporate card.
This card had no problem with paying in USD, etc. So I am confused as to why its not working with dropbox.
Can you give me the solution to this problem?
Thank you in advance!
- Hannah2 years agoDropbox Staff
Hi again, iien!
I moved your post to this relevant thread.
Can you let me know what your current billing location is and if it's the same with the currency you're trying to pay in?
Have you tried using a different browser or a private browsing window, to see if that helps?
- iien2 years agoExplorer | Level 3
Hello 🙂
The current billing location is South Korea and the currency that I am trying to pay in is USD.
I tried to update my billing information on chrome, internet explorer to no avail.
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