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Forum Discussion
Urgent, cant update my billing information
Hi, Im trying to update my credit card, but I get the following erro message when trying to do so: " You can’t update your billing information because Credit Card doesn’t support None currency....
I am trying to update a card in the billing section, every time I save the information, the below banner appears and wont let me change the details.
You can’t update your billing information because Credit Card doesn’t support the currency None
The account is a UK account, the card is a UK registered card and address...ideas?
Jay
Dropbox Staff
Dropbox StaffHi TargetMain2022, thanks for bringing this to our attention.
Do you see any successful receipts (not invoices) of payment on this page?
This will help me to assist further!
Hi Jay
Yes, I can see two previous payments on the page for 2020 and 2021. My bank card has expired and I am trying to add a new payment method, new card. Just wont accept it
