You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jazzmeg1's avatar
jazzmeg1
Advanced | Level 16
4 years ago

Upgrade to Family Plan

Hello If I upgrade from my individual plan to the Family plan, will the files and folders in my original account automatically be added to the new plan? Also, will anyone I invite be able to kee...
Dropbox Family
FAQ
Plans
upgrades
  • Mark's avatar
    Mark
    4 years ago

    Upgrades to plans are just an increase in quota and additional features - nothing at all changes in terms of your files/folders. 

     

    The people you invite will keep their own account, it will just be part of your plan with a bigger quota

DrStuart's avatar
DrStuart
Explorer | Level 4
3 years ago

Currently I have dropbox professional. I've retired and could downgrade to dropbox plus, but I would rather change to the family plan. It looks as if I cannot move from professional to family without downgrading first to plus. However, even if I do that, I cannot change until my billing date in November. Is it really impossible to change straightaway? This is very frustrating. I realise that family is cheaper than professional but I don't mind losing the difference. Please can anyone help me achieve a switch immediately?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Unfortunately this is correct. You cannot move to Family while on paid plans. 

  • Matteo76's avatar
    Matteo76
    New member | Level 2
    2 years ago

    Yes!  In the same boat.  HELP!  

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi Matteo76, thanks for posting here! 

       

      When you say you're in the same boat, do you mean in regards to what DrStuart posted? Feel free to elaborate a bit more on that.

       

      Some info such as the plan you're currently using, and how you wish to proceed, are more than welcome.

       

      Keep me posted! 

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