You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
legoon1
4 years agoHelpful | Level 6
Error Upgrading to Family Plan
My wife and I each had individual plans that expired yesterday and the family plan makes more sense for our use. I've tried to sign up for the family plan but each time, when I put in my log in to sign up, I receive a "Error 404" page that doesn't allow me to go through the upgrade checkout process. No way I'm paying $300 for two plans when I can pay $200 for more space than we need.
- I was able to sign up yesterday. I received an email from Dropbox yesterday that my files would no longer sync and to select a plan and the family plan was finally an option.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!