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Forum Discussion

AngelaS238's avatar
AngelaS238
Explorer | Level 3
3 years ago

Upgrade account and paid but nothing happend

I upgraded My account last week. I paid for one year but I didn’t received a confirmation mail. And the account hasn’t been upgraded. Van someone help?
Billing
Payments
Plans
upgrades
Rainman32163's avatar
Rainman32163
Explorer | Level 3
2 years ago

So, I have asked for advice here but nobody seems to be able to help me, even though I have had a few suggestions which I really appreciate.  So, I deleted my Dropbox and tried to create a new one with a different email address and I still get the same error messages saying they are unable to upgrade my storage, although they take my money EVERY TIME.  This is super frustrating.  Is there any kind of help desk or can anyone suggest a competitor to Dropbox which actually works?

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