You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

AngelaS238's avatar
AngelaS238
Explorer | Level 3
3 years ago

Upgrade account and paid but nothing happend

I upgraded My account last week. I paid for one year but I didn’t received a confirmation mail. And the account hasn’t been upgraded. Van someone help?
Billing
Payments
Plans
upgrades
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi AngelaS238, thanks for bringing this to our attention.

Do you see any payments on this page?

Did you upgrade on the Dropbox site directly, or via the mobile app?

According to your card statement, were you charged by Dropbox, iTunes or Google Play?

This will help me to assist further!
Rainman32163's avatar
Rainman32163
Explorer | Level 3
2 years ago

I clicked on the upgrade button on the app.  I was cheated on my credit card by iTunes. 

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