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Forum Discussion

ps-gfc's avatar
ps-gfc
Explorer | Level 4
2 years ago

Unauthorised credit card charge a year after use

Hi, there are unauthorised credit card charges for Dropbox for the last three months (starting October 28 2022) which I have only just seen. It is on a credit card I haven't used for Dropbox since Oc...
cancellations
Refunds
  • Walter's avatar
    Walter
    2 years ago

    Thanks for clarifying that for me and no worries ps-gfc 

     

    I've just followed up via email, so please have a look at your inbox and we'll take it from there. 

ps-gfc's avatar
ps-gfc
Explorer | Level 4

Hi, yes please reach out to my email. I didn't receive a ticket ID, just the default form submission message that someone would be in touch within 1-2 days. Really appreciate any and all help!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for clarifying that for me and no worries ps-gfc 

 

I've just followed up via email, so please have a look at your inbox and we'll take it from there. 

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