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anonymous's avatar
anonymous
2 years ago

Unable to upgrade to Professional plan.

I am trying to upgrade to professional plan and I get below error. Couldn't start trial due to technical error. How is such a simple action does not work on a 15+ year product and why do cant I email...
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upgrades
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi everyone, could you let us know what country you're currently based when attempting to upgrade?

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

MCKgroup's avatar
MCKgroup
Explorer | Level 4
12 months ago

hi everyone,

 

I  tried many methods, many internet providers, and not work.

But I thought I found a solutions.

 

If going with trial plan, I should choose billed per month (instead of per year - can change later), no VAT/ GST.

 

Hope it helps.

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    12 months ago

    Thanks for sharing this with everyone here on the thread to see MCKgroup!

     

    I appreciate it, and if this doesn't work, I'm always here to help.

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