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Forum Discussion

comicsans's avatar
comicsans
Explorer | Level 3
3 months ago

Unable to redeem HP + Dropbox promotional offer.

I recently purchased a HP laptop and remember seeing that it came with 100GB of free Dropbox storage for a year (https://help.dropbox.com/storage-space/hp-promotion).   However I am now unable to...
Plans
Promotions
upgrades
comicsans's avatar
comicsans
Explorer | Level 3

Hi Megan,

 

I bought the device new. It came with a Dropbox promotional application although this no longer seems to exist. I have since installed the regular version of Dropbox.

 

Thank you!

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hey @comicsans, is it alright if I open a ticket for you, in this case?

 

I’d like to take a closer look into your Dropbox account, and see what may be happening.

 

Let me know!

  • comicsans's avatar
    comicsans
    Explorer | Level 3
    3 months ago

    Yes please!

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      I just sent you an email @comicsans!

       

      I'll see you there, cheers!

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