You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

auntfont's avatar
auntfont
New member | Level 2
3 months ago

Troubles with moving an account from my desktop to a hard drive

Is there a way I can talk with someone to help me with my issues?  I don't like using a "community"....it makes it very hard for me to understand.   But since it seems like I don't have a choice....
Account Settings
desktop
Multiple Accounts
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi there auntfont - thanks for posting on our Community and sorry to hear you're having issues with this.

 

Could you please walk me through the steps you take to do this and send me a screenshot of what's bothering you so that we can have a visual too?

 

Any additional information is more than welcome!
 

PS: Your support options depend on the plan you're on and you can find out more about this here. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!