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Forum Discussion

chow1's avatar
chow1
New member | Level 2
2 years ago

Transferring paid plan to another Dropbox account

I have a basic plan Dropbox account with all of my files in it on my laptop and I was trying to upgrade my subscription to the plus tier. But when I went to buy it my chrome browser made a new account...
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  • Rich's avatar
    Rich
    2 years ago
    chow1 wrote:
     Is it possible to transfer this subscription to the account that has all my files on my laptop on it?

    No, it's not possible to transfer a subscription to another account. Use a shared folder to move your files from one account to the other, then you can swap the email addresses on the account (using a third email address).

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
chow1 wrote:
 Is it possible to transfer this subscription to the account that has all my files on my laptop on it?

No, it's not possible to transfer a subscription to another account. Use a shared folder to move your files from one account to the other, then you can swap the email addresses on the account (using a third email address).

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