You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
harrisongaeng
2 years agoExplorer | Level 3
Should I combine my account or create a new account??
Hey! I was sent two emails from my company during the onboarding process. The first was to access a specific teams folder, the second was to join their DropBox team. I followed the link to access a s...
- 2 years ago
Yes, you're correct harrisongaeng - it's referring to all the files you had already stored on that account so far.
Let me know how you get on!
harrisongaeng
Explorer | Level 3
Thanks Walter! Below is the message I'm receiving. This probably would have been the better question to ask from the start but is my assumption correct that this prompt is referring to any files that I had stored in my "personal" account prior to merging the accounts? I was initially reading it as any file I would add post merger would be restricted to my admin and myself.
Walter
2 years agoDropbox Staff
Yes, you're correct harrisongaeng - it's referring to all the files you had already stored on that account so far.
Let me know how you get on!
- harrisongaeng2 years agoExplorer | Level 3
Fantastic! Thanks for all the help.
- Walter2 years agoDropbox Staff
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!