You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Severe Billing Question
Am being billed double for my Dropbox yearly fee. It is charged to my PayPal account. I cannot speak to a rep, only business customers apparently. Dropbox cannot find records of billing me twice b...
Hannah
Dropbox Staff
Dropbox StaffHey bronius, thank you for the update and the additional info.
Can we send you an email, so we can investigate this further?
Yes of course! 🙂 I presume you can identify me easily on DB or just dm me here in the forums? Thanks for helping me to see this thru.
- Megan
I had a heck of a time with Dropbox on my billing issue. The lack of phone support is unacceptable. The 2-3 people I dealt with by email could not solve the problem although I provided all the screenshots of bills with reference numbers etc… Finally after asking for it to be escalated, a nice guy discovered an old account we had that they had upgraded without my knowledge from the free basic under my wife’s name. It got out of control because of the automatic upload of IPhone photos. I have been a Dropbox user for many years but now looking at the many alternatives.
