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Forum Discussion
ae1m
2 years agoHelpful | Level 6
Severe Billing Question
Am being billed double for my Dropbox yearly fee. It is charged to my PayPal account. I cannot speak to a rep, only business customers apparently. Dropbox cannot find records of billing me twice b...
ae1m
Helpful | Level 6
I know, it’s bull**bleep**. I sent Dropbox support screenshots of my CC statement showing double billing and they will not act. CC says they were legit charges. Like I said, sent CC statement showing transaction ID’s and exact same billing address for correct and the incorrect posting. SO Dropbox says they didnt, CC company says they are legit charges so both close their cases and I am stuck having to pay 2X. Each pointing finger, cannot SPEAK to someone at Dropbox. Time to find another service and I am a heavy Dropbox user and rely heavily on the service.
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