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Forum Discussion
Refund for my deceased husband’s account
How do I get a refund for my deceased husband’s Dropbox account? He died in April and I was billed in May.
Perfect.
In this case, I’d like to log a ticket for you and email you directly to the email address that’s linked to your Community profile here.
Let me know if that’s OK with you, and we’ll get things started.
Nancy
Dropbox Staff
Dropbox StaffI’m sorry to hear about your loss, Barbara53.
The charges that you received, do they seem to be associated with Google Play/iTunes or do they seem to be coming directly from Dropbox?
Let me know, and we’ll have a look.
Nancy - they are from Dropbox.
- Nancy
Perfect.
In this case, I’d like to log a ticket for you and email you directly to the email address that’s linked to your Community profile here.
Let me know if that’s OK with you, and we’ll get things started.
