You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

praew's avatar
praew
New member | Level 2
2 years ago

Upgrade plan not reflected

Hi, I upgraded my account to dropbox PLUS since 20 November 2022 and already made a payment and the subscription plan is shown in my apple id's subscriptions page. However, my account still limit to ...
Dropbox Plus
Payments
Plans
Storage space
upgrades
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi @Najiee , can I send you an email, in order for us to have a closer look into this? 

Lisarose's avatar
Lisarose
Explorer | Level 4
2 years ago
Hi! I am having the exact same issue here if you could help as well as I need to use the account for work!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!