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Forum Discussion

Rakheelaloobhai's avatar
Rakheelaloobhai
New member | Level 2
2 years ago

Upgrade Failed

Upgrade Failed - tried to restore purchases and this appears “ unable to restore purchases. The operation couldn’t be completed. (NSURLEErrordomain error 409.)”
Dropbox Plus
Plans
upgrades
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey anns_426, sorry to see you're having trouble with this.

 

Have you tried to restore your purchase as outlined in this article?

 

If that didn't help, can we send you an email, so we can investigate further?

anns_426's avatar
anns_426
Explorer | Level 3
2 years ago
Restore purchases did not work also. You may email me.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for the update, anns_426.

     

    I just sent you an email, so we'll continue there. 🙂

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