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Forum Discussion

nharp's avatar
nharp
New member | Level 2
3 years ago

Unable to see India as dropdown country for credit card payments

Hi  I have to upgrade my storage but I am not able to do so. I do not see India as dropdown country for credit card payments. Also, there is no other option for payment. I see UPI but as soon as se...
Billing
Payments
Plans
upgrades
  • Walter's avatar
    Walter
    3 years ago

    Hi all, I just wanted to mention that this should be resolved now.

     

    Note that you might need to clear your browser's cookies or cache before you can see India as an option on the Checkout page again. 

     

    Let us know if this persists for anyone of you!

2708ankit's avatar
2708ankit
New member | Level 2

I am unable to renew or upgrade drop box from India as country option india is missing in payment page of credit card .Please resolve 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi all, I just wanted to mention that this should be resolved now.

 

Note that you might need to clear your browser's cookies or cache before you can see India as an option on the Checkout page again. 

 

Let us know if this persists for anyone of you!

  • ahitagni's avatar
    ahitagni
    Explorer | Level 4
    3 years ago

    Walter Thanks it is working now. I just upgraded the plan to 3TB thank you. My work was really getting blocked due to this glitch. Thank you once again.

  • Anirudh's avatar
    Anirudh
    Explorer | Level 3
    9 months ago

    Hi Walter, 

    I am from India. I am unable to make UPI payments to continue by dropbox services. please help.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey Anirudh, welcome to our Community! 

     

    Which plan do you wish to purchase, and would you like to upgrade using the monthly or annual billing cycle? 

     

    Let me know more, and we'll take it from there!

  • Anirudh's avatar
    Anirudh
    Explorer | Level 3
    9 months ago

    I want to buy 1 yr - 2TB individual plan

    thanks

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hi Anirudh, the UPI option for payments can only be used for monthly subscriptions, not annual ones. 

     

    If you wish to opt for an annual plan, then you'll need to use a different payment method.

  • Anirudh's avatar
    Anirudh
    Explorer | Level 3
    9 months ago

    Please get some India-specific services and pricing. At the moment, I might migrate or Microsoft or Google Drive.

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