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Forum Discussion

Explorer | Level 3

3 years ago

I closed my account. Can I open it again to recover files?

I closed my account , can i reopen and get all my files ?

Create or delete account

Walter
3 years ago
Hey susiek, sorry to jump in, but I just wanted to mention that you can restore files deleted in Dropbox for as long as your account's version history allows.

If you deleted the account though, I'm afraid the account and any of the files stored there are unrecoverable.

I hope this clears things up and let us know if you have any other questions.

Icon for Super User II rank

Super User II

No, sorry, once an account is closed its permanently removed and all data is deleted.

Explorer | Level 3

3 years ago

In other words, can Dropbox retrieve deleted data?

Walter
Dropbox Staff
3 years ago
Hey susiek, sorry to jump in, but I just wanted to mention that you can restore files deleted in Dropbox for as long as your account's version history allows.

If you deleted the account though, I'm afraid the account and any of the files stored there are unrecoverable.

I hope this clears things up and let us know if you have any other questions.

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