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Forum Discussion

SengaGlacier's avatar
SengaGlacier
Explorer | Level 4
3 years ago

how to get a refund and speak to a real person

I just noted i have been being charged monthly by Dropbox over 2 years for no reason, as i only use free basic plan. and i email billing-support@dropbox.com last week, so far no one replied me yet.  ...
Billing
cancellations
Dropbox Basic
Payments
Plans
Refunds
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi SengaGlacier, I've sent you an email, please could you reply to it when you get a chance!
SengaGlacier's avatar
SengaGlacier
Explorer | Level 4
3 years ago

i replied, and provide my bankdetails show the direct debit from my account, no more further feedback. i had cancel my credit card 

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