You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Please refresh the page or contact customer support when trying to upgrade.
I am having issues purchasing a plan. I have attached a screenshot of the error: Something went wrong. Please refresh the page or contact customer support. I need to purchase a plan as soon as possib...
Hi Megan! I figured it out. I had Apple remove my subscription completely. (it was still going as a "free trial" even though Dropbox cancelled it on the website). It now allowed me to purchase a new plan. I hope this can help others with the same issue – cancel through Apple.
Megan
Dropbox Staff
Dropbox StaffNo need to worry, we'll figure it out together alexmdesign!
Can I send you an email, in order for us to have a closer look into this?
Hi Megan! I figured it out. I had Apple remove my subscription completely. (it was still going as a "free trial" even though Dropbox cancelled it on the website). It now allowed me to purchase a new plan. I hope this can help others with the same issue – cancel through Apple.
- Megan
Awesome news, alexmdesign!
Thanks for giving us the update! If you need anything else, give us a shout. 😎
