You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Sakthi Saradha's avatar
Sakthi Saradha
New member | Level 2
2 years ago

Payment failure for both UPI and card

I tried to purchase thru INR. Both UPI method / Card method is failed. Kindly reply.
Payments
upgrades
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there Sakthi Saradha, sorry to hear you're having issues with this.

 

Could you send us a screenshot of the error (or the last screen you can get to) so that we can have a look too?

 

Thanks!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!