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deepak patidar's avatar
deepak patidar
Explorer | Level 3
12 months ago

Payment failed when I tried to upgrade my account

i have drob box 2 GB Space and i want to upgrade 2 TB, But whent i tried to purchase drop box and payment option then payment not done. i change my internet broweser and try again then same problem h...
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deepak patidar's avatar
deepak patidar
Explorer | Level 3

i tried with a upi link, but payment not done

 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Since the payment methods I mentioned above are the accepted ones for the Dropbox individual subscriptions, can you please try one of them and let me know if it works or if you're still getting the same issue?

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