You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
user551
2 months agoNew member | Level 2
Our team has gone into locked state - how can I have a personal account instead with my files?
Hello, A few years ago, I used my university's email to create a DropBox account to access a Team folder, which has a lot of data. I also created other folders containing a large amount of data and u...
Nancy
2 months agoDropbox Staff
Hey user551! Thanks for posting on our Community about this.
The data that you previously stored on this Dropbox account, do you remember if it was saved within your personal folder (under your account username)?
If you’re not an admin on this Dropbox team, you have two options, as mentioned here. Unless your current admin chooses to renew the Dropbox team plan, you can always leave the team on your end (since it’s currently on locked state). After that, your Dropbox account will go back to a free Basic one that you can then upgrade to a paid plan.
However, keep in mind that, while your personal folder will be moved over to the Basic account, you’ll lose access to most content that’s owned by the team. You can see more details on this here.
Let me know if you have any further questions though.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!