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Forum Discussion
just a user
3 years agoHelpful | Level 5
Not receiving Verification and Forgot Password email
everytime i opened dropbox web, a red box came up and said i need to verify my email. but when i click sent verification email, i got nothing. i've checked my spam. plus, i forgot my password, and th...
- 3 years ago
I just did! You shouldn't have an issue receiving my email, but let me know if you didn't.
Stormer
New member | Level 2
Hi, I'm not receiving e-mails for: 1. verify e-mail 2. Password reset. I've tried suggestions on checking for e-mail in spam folder and also adding no-reply@dropbox.com. I can't even talk to chat bot support, as I need to verify my e-mail first.
Stormer
2 years agoNew member | Level 2
Note, the e-mail address I've registered has just received e-mails from Dropbox Community.
- Stormer2 years agoNew member | Level 2
Can someone please suggest how I can contact drop box support for a solution to this issue. Thanks
- Hannah2 years agoDropbox Staff
Hey Stormer, thanks for bringing this to our attention.
Can we send you an email, so we can look into this internally?
- josh1811 months agoNew member | Level 2
Same problem here, again. Tried on Firefox on Linux and Safari on iPad and it just doesn't work. I thought it was a problem with Yahoo at first but looks like Dropbox is not sending verification emails.
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