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Forum Discussion
Not receiving Verification and Forgot Password email
everytime i opened dropbox web, a red box came up and said i need to verify my email. but when i click sent verification email, i got nothing. i've checked my spam. plus, i forgot my password, and th...
I just did! You shouldn't have an issue receiving my email, but let me know if you didn't.
Hi, I'm not receiving e-mails for: 1. verify e-mail 2. Password reset. I've tried suggestions on checking for e-mail in spam folder and also adding no-reply@dropbox.com. I can't even talk to chat bot support, as I need to verify my e-mail first.
Note, the e-mail address I've registered has just received e-mails from Dropbox Community.
Can someone please suggest how I can contact drop box support for a solution to this issue. Thanks
- Hannah
Dropbox Staff
Hey Stormer, thanks for bringing this to our attention.
Can we send you an email, so we can look into this internally?
Same problem here, again. Tried on Firefox on Linux and Safari on iPad and it just doesn't work. I thought it was a problem with Yahoo at first but looks like Dropbox is not sending verification emails.
