You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MC3B
9 months agoNew member | Level 2
My subscription got cancelled when accepting an invitation to join a team
I have a personal plan, and accepted an invitation to collaborate as a Team on dropbox from a client. Automatically when accepted, all my dropbox folders are part of this client's plan, and my subs...
- 9 months ago
Hey MC3B! Your team admin will need to follow exactly the steps Rich linked above, so that your Dropbox account may be converted again to an individual one, along with your previous personal files. If you wish, you can go ahead and re-upgrade your account to a Plus plan then.
If they choose to delete it instead, upon removing you from a team member, then you won’t be able to access your Dropbox account after that.
MC3B
New member | Level 2
Thank you so much Rich, this is super useful.
My questions now is that before being moved to this team, I had a Plus plan and under this plan, used 800GB of files, much more than the 2GB allowed by the Basic plan. Those files have been moved in the process in the team, and now safely exist under this new owner. NB on a side note, this is scary that Dropbox didn't warn more clearly that the access to all my files would then be locked in the team, with no option to revert, change, leave or convert from my side.
How does my client, the now owner by mistake of my dropbox, make sure that all these files are not deleted in the process, but converted into an account that have enough space and not just a Basic account.
If not possible, how do we get around it?
Nancy
9 months agoDropbox Staff
Hey MC3B! Your team admin will need to follow exactly the steps Rich linked above, so that your Dropbox account may be converted again to an individual one, along with your previous personal files. If you wish, you can go ahead and re-upgrade your account to a Plus plan then.
If they choose to delete it instead, upon removing you from a team member, then you won’t be able to access your Dropbox account after that.
- MC3B9 months agoNew member | Level 2
Thank you Nancy, so am I right to understand that the admin will then only be able to convert my account (linked to my email) to a Basic plan, which hold a max of 2GB.
Of course, I have 800GB of giga, 798GB more than what the Basic account allows. But reading from the article below, that would mean that the entirety of the 800gb will be transfered as a Basic plan, going over the quota and whilst I won't be able to sync, no data will be lost.https://help.dropbox.com/plans/downgrade-dropbox-individual-plans
My next step will then be to upgrade to the Basic plan again.
Is that correct?
Finally I hope that I will be still paying what I was currently paying, and not the new rate.
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