You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

cas4's avatar
cas4
Explorer | Level 3
3 months ago

My account was downgraded and even though I made the payment, it's still downgraded

Hi Can anyone help me with the follwing problem? So every year i got an automatic payment for dropbox by my bank. This year the payment was cancelled. So my dropbox account was set back to base...
Billing
cancellations
Plans
Refunds
upgrades
abuislam5's avatar
abuislam5
Explorer | Level 4
3 months ago

It sounds frustrating! Have you contacted Dropbox support? They can help restore your essential version and sort out the payment issue. Good luck!

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