You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ChrisGU30's avatar
ChrisGU30
New member | Level 2
2 months ago

Money taken

I have a basic plan, but £199.00 has been taken from my account. I have not received any correspondence from Dropbox- has anyone experienced this? How do I contact Dropbox to email/speak to someone? T...
Payments
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago

Did you give Dropbox your card info? If so you've almost certainly not canceled a trial. If you didn't you need to speak to your card company as somebody has defrauded your info.

 

Support is available at www.dropbox.com/support while not logged in. That includes even here so try an incognito window. This may also help you: https://help.dropbox.com/billing/find-credit-card-charge

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