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rio macc's avatar
rio macc
Explorer | Level 3
2 years ago

Missed payment

I changed bank account recently and missed this months payment. I recieved a message from Dropbox saying this months payment didn't go through. I was wanting to phone someone and make a payment with ...
  • Rich's avatar
    Rich
    2 years ago

    rio macc wrote:

    I have no idea what Walter was going on about - changing my plans and what not.


    Walter wasn't suggesting that you wanted or attempted to change plans. He was stating that IF you had already been downgraded to a Basic account as the result of a failed payment, you could just re-upgrade your account. If Dropbox is unable to process your payment multiple times, your account is automatically downgraded to Basic (no files are lost) at which point you can simply re-upgrade again.

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