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Forum Discussion

ArsalanButt's avatar
ArsalanButt
New member | Level 2
3 months ago

Issues with redeeming the HP Dropbox promotion for my new laptop

I purchased a brand new HP laptop from Costco. It prompted me for a 100GB 12 month promotion. I clicked and logged into my account. Nothing changed. I uninstalled and reinstalled the app. Nothing cha...
Plans
Promotions
Storage space
ArsalanButt's avatar
ArsalanButt
New member | Level 2

No I haven't had one in the past.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Thanks for clarifying that for us ArsalanButt 

 

Would it be OK if we reached out via email to have a further look internally?

  • ArsalanButt's avatar
    ArsalanButt
    New member | Level 2
    3 months ago

    yes please

  • ArsalanButt's avatar
    ArsalanButt
    New member | Level 2
    3 months ago
    So is someone going to reach out?
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 months ago

      I just sent you an email so that we can investigate ArsalanButt - please have a look at your inbox and we'll take it from there. 

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