You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jesperdue's avatar
Jesperdue
New member | Level 2
9 months ago

I'm already paying for an account, but I can't find it

Hello. First of all. Jesus Christ it’s exhausting to try and find an email or a phone number to call for help. Just tried to upgrade my free account which puzzled me that I had to since I’m alr...
Billing
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upgrades
  • Jay's avatar
    Jay
    9 months ago

    Could you try using these steps to restore the purchase in the iOS app?

Jesperdue's avatar
Jesperdue
New member | Level 2
Dropbox basic
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Could you try using these steps to restore the purchase in the iOS app?

  • Jesperdue's avatar
    Jesperdue
    New member | Level 2
    9 months ago
    Solved!
    Didn’t notice that option. Thank you!
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      9 months ago

      Excellent, glad to have helped out. Enjoy the rest of your week!

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