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Forum Discussion

SamuelWakeman's avatar
SamuelWakeman
Explorer | Level 4
2 years ago

I want to cancel my Dropbox Sign subscription and get a refund for my payment

So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
cancellations
Dropbox Sign
Refunds
  • Hannah's avatar
    Hannah
    2 years ago

    Hey SamuelWakeman, thanks for taking the time to write on our Community.

     

    Can we actually send you an email, so we can look into your request internally?

     

    Let me know.

Mertc's avatar
Mertc
New member | Level 2
Thanks for your comment. Is it possible to change payment method from yearly to monthly? Also changing business plan to cheaper plan? Dropbox was charged today and they are not worked today. I can not contact with them.
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Mertc wrote:
Is it possible to change payment method from yearly to monthly? Also changing business plan to cheaper plan?

Any changes you make now wouldn't take effect until your next billing cycle. As Mark stated, you can try contacting Support but the terms clearly state no refunds, and you agreed to the charge by not cancelling the trial before it ended.

 

 

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