You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I want a refund for my e-signature subscription
So I thought I canceled an e-signature subscription I only used once, but apparently not, and was charged. All the support online to cancel does not match what seems to be available. I can't seem to ...
Hi there washiewash, thanks for reaching out to us.
I'm assuming that you're referring to a Dropbox Sign subscription, correct?
If you've followed the steps here and couldn't see an option to cancel your Dropbox Sign subscription, you might be signed into the wrong account.
In any case, though, can we reach out to you via email, so we can look into this internally?
Let me know.
Thanks for sharing the information i also want to refund my e-signature subscription
Megan
Dropbox Staff
Dropbox StaffI received a charge on my bank statement. I do not really even remember signing up for anything. I tried to look up the transaction using the transaction code on my bank statement and it says it can not be found. I need to get a refund and make sure it is cancelled so this does not happen again.
- Jay
Hi lumbarbandit, was this for a e-signature payment or for a Dropbox subscription? According to your bank statement, were you charged by Dropbox, iTunes or Google Play?
This will help me to assist further!
- I’m really not sure. I do not remember signing up for any of it. Bank statement says drop box st l.
