Forum Discussion

New member | Level 2

5 years ago

I referred a friend and didn't get the extra space. Any ideas?

Hi, I referred a friend and did not get any extra storage. How can I contact dropbox support. The robot chat doesn't work.

New member | Level 2

I have referred to a friend who installs the app, but I haven't received the 500 MB.

Dropbox Staff

2 years ago

Sorry to hear about this, Hagay1206.

Can you follow these steps, to check the status of the referral?

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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