We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

cheyne's avatar
cheyne
New member | Level 2
5 years ago

I referred a friend and didn't get the extra space. Any ideas?

Hi, I referred a friend and did not get any extra storage. How can I contact dropbox support. The robot chat doesn't work.
Account Settings
Plans
Referrals
Storage space
COCHRANBGC 's avatar
COCHRANBGC
New member | Level 2
2 years ago
I send a link to friends so they can sign up to dropbox. We are both supposed to receive 500 meg of space I never see my space increase what’s happening?
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    COCHRANBGC  wrote:
    I send a link to friends so they can sign up to dropbox. We are both supposed to receive 500 meg of space I never see my space increase what’s happening?

    You can check the status of your referrals on your Referrals page.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!