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Forum Discussion

cheyne's avatar
cheyne
New member | Level 2
5 years ago

I referred a friend and didn't get the extra space. Any ideas?

Hi, I referred a friend and did not get any extra storage. How can I contact dropbox support. The robot chat doesn't work.
Account Settings
Plans
Referrals
Storage space
Manuela29's avatar
Manuela29
New member | Level 2

I made a recommendation and my family member followed all the steps and they still haven't given us the 500mb reward. What can we do?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Manuela29 wrote:
I made a recommendation and my family member followed all the steps and they still haven't given us the 500mb reward. What can we do?

You can find the status of your referrals on your Referrals page. Did they install the Dropbox application on a unique computer? Mobile devices (phone, tablets, etc.) do not count.

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