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cheyne's avatar
cheyne
New member | Level 2
5 years ago

I referred a friend and didn't get the extra space. Any ideas?

Hi, I referred a friend and did not get any extra storage. How can I contact dropbox support. The robot chat doesn't work.
Account Settings
Plans
Referrals
Storage space
Muslih rasooli's avatar
Muslih rasooli
New member | Level 2
5 years ago
I have 3 gmail when I invite my second gmail for dropbox, dropbox give me 500 mb extra storage and when I invite my third gmail and i install dropbox desktop app and sign in Dropbox didnt gave to me any extra storage
Please help me
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 years ago
    Muslih rasooli wrote:
    I have 3 gmail when I invite my second gmail for dropbox, dropbox give me 500 mb extra storage and when I invite my third gmail and i install dropbox desktop app and sign in Dropbox didnt gave to me any extra storage

    You shoudn't have received the first 500MB bonus. The referral system is for inviting other people to Dropbox; not your own accounts. You're taking advantage of the system to earn free space. If Dropbox realizes this, they can not only mark your referral as ineligible, but they can remove ALL your referral space as a result.

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