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I paid for my Pro account after joining a Business team account
Hello,
I've been using dropbox under Pro license for years. a week ago I joined a business plus team account. I agreed and I merged my files with the team's. To my surprise, I got charged today as...
Hey maxysmom, thanks for bringing this to our attention.
The first thing that came to mind is that perhaps the Business account is still just a free trial and not a paid subscription.
If it's just a trial, your personal account is still running, in case the trial gets cancelled, so that might be why you got charged for it.
Can you check with the team admin, to see if that's the case?
Thanks.
Hannah
Dropbox Staff
Dropbox StaffHey maxysmom, thanks for bringing this to our attention.
The first thing that came to mind is that perhaps the Business account is still just a free trial and not a paid subscription.
If it's just a trial, your personal account is still running, in case the trial gets cancelled, so that might be why you got charged for it.
Can you check with the team admin, to see if that's the case?
Thanks.
