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Forum Discussion
I need help finding which account I'm being billed for
WHERE CAN I TALK TO SOMEONE AT DROPBOX???????? I have spent like 20 minutes trying to find some way to talk to someone as I have been charged the last 2 months for Dropbox, when I did not even kn...
I’m sorry to hear about this, LukasLarsen.
Can you please check your bank statement for me, and let me know if the charges are directly linked to Dropbox or Google Play/iTunes?
If the former, you can go here and insert your statement’s transaction ID in the given field. It’ll show you which Dropbox account you’re being charged for.
Let me know what you find.
I'm being charged $13.20 every month for dropbox. I want to keep my subscription but I want to change my credit card. when I log into my account, it says I have a basic plan and no statements. I'm not sure if this is the account that is charging me or not. I do have another account and that one also says i'm not being charged money yet the money keeps coming out of the wrong credit card. There is no way to speak to customer service unless you pay. I do pay!! I just can't figure out where its coming from. does someone have a phone number to get help for paying customers?
Rich
Super User II
Super User II
BlueSeaSandGirl wrote:
I'm being charged $13.20 every month for dropbox. ... I just can't figure out where its coming from.
Use the credit card charge lookup tool to identify the account you're being charged for.
