You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

collinsjmmc's avatar
collinsjmmc
New member | Level 1
2 months ago

I have been paying for a subscription but my account got deleted due to inactivity

even though i had not actively used it in quite some time.... I now come to find out that if i haven't "logged in" , my account has been deleted ? ( that makes sense - let's delete an active paying c...
Account Access
Billing
Payments
Refunds
LouG's avatar
LouG
New member | Level 1
2 months ago

Similar issue. I downgraded from my paid account of $11.99 a month to the free account, but I keep getting the $11.99 taken out of my PayPal and with the free account I can't reach customer service.  WTF?  someone please help.

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