You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Rahkitty's avatar
Rahkitty
Helpful | Level 5
2 years ago

I don't want an upgrade to Dropbox Essentials

I got an email this morning saying "We’re providing you with a free upgrade from your Dropbox Professional plan to our new Dropbox Essentials." I don't want this. I don't want those extra featu...
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  • Hannah's avatar
    Hannah
    2 years ago

    Hey Rahkitty, thanks for reaching out to the Dropbox Community.

     

    As mentioned in the email you received, Dropbox Essentials replaced the Dropbox Professional + eSign and Dropbox One plans on October 10, 2023. 

     

    This is not something that can be reversed or cancelled, but this upgrade will be at no extra cost to you.

     

    You’ll keep all the features you had on the Professional plan, as well as some additional functionality, including end-to-end eSignature features and document tracking and analytics.

     

    Learn more about Dropbox Essentials in our help center article or see a feature breakdown on our plans page.

     

    I hope this helps, but let me know if you have any questions.

LaRichy's avatar
LaRichy
New member | Level 2
12 months ago

Hey everyone,

 

I recently received an unsolicited upgrade to Dropbox Essentials, and it seems I'll be charged for it after March 31, 2024. I originally subscribed to Dropbox Professional, and I don't want the Essentials plan.

 

I've already contacted Dropbox support, but I wanted to share my experience here and see if others have faced a similar situation. Has anyone successfully reverted back to their original plan after an unexpected upgrade?

 

Thanks for any insights,

 

Richard

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