You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi AnnoyedWithD, thanks for messaging the Community.

 

If you're still being charged for a payment, please could you contact the support team by opening an incognito/private browsing window, while not signed into your account, and accessing this link, choose 'Other' and then put in an email address that you can access, followed by your billing info.

 

Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system

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