We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

gowtham2000's avatar
gowtham2000
New member | Level 2
22 days ago

I can't activate the Acer 100 GB offer on my account

I have purchase acer aspire laptop on 23-10-24, in my desktop it shows 100gb is free for 1 year if you signup with dropbox and signup and install it shows 2gb storage how to get 100gb storage 
Promotions
Storage space
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey there gowtham2000 - sorry to hear you're having issues with this.

 

Have you by any chance redeemed an Acer promotion in the past perhaps?

 

If not, please let us know here and we'll reach out via email to have a further look internally.

 

Thanks!

gowtham2000's avatar
gowtham2000
New member | Level 2
22 days ago

Hi Walter, 

No i haven't redeemed in past 

Fews mins ago window popups with promotional offer to get 100gb storage in Dropbox to activate signup. I have followed the same 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    22 days ago

    Thanks for clarifying that for me gowtham2000 

     

    I've just sent you an email so please have a look at your inbox and we'll take it from there. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!