You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
scottthevet
5 months agoNew member | Level 2
I can't access my account in order to rectify my active subscription.
I have an active plan that is registered under an email for a company that I no longer work for (my fault). Payments are still being taken for a subscription, but I cannot access the account or chang...
JesperFiltenborg
New member | Level 2
I do not have acces to the mail, i dont have the password, my bank does not get the 12 digit code, only 10, i cannot stop the payment in my bank as they dont do that, and when trying to use support forrum or any support really here on the community pages some Dropbox employee asks me to go the support pages and that does not work. Please off genuine support advice, I am paying for a service I do not and cannot use. Is it just too bad for me or will you help please ?
JesperFiltenborg
2 days agoNew member | Level 2
Hi Megan, nice to meet. you. Please note; no email, no password, code to identify the payment card is to short before you refer me to support pages. PLEASE help
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