You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

V1teo's avatar
V1teo
New member | Level 2
11 hours ago

I bought the Plus plan but my account wasn't upgraded. I'm getting an error message as below.

I paid via the website with Amex and the money has been taken.    I went to settings, restore purchases and the message came up Unable to restore purchases . The operation couldn't be completed...
Error Messages
Payments
upgrades
Rich's avatar
Rich
Icon for Super User II rankSuper User II
11 hours ago
V1teo wrote:

I paid via the website with Amex and the money has been taken. ... I went to settings, restore purchases ...

The Restore Purchases option is only for transactions made through the Apple store. Can you see the upgrade applied to the account when you look at your Plan page? What plan is showing?

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