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Forum Discussion
HP 100GB Promo
Just purchased new HP computer and cannot activate one year 100GB Promo. I have had Dropbox account since 2021 through Quicken. I tried following instructions at this DB site with no luck...https://help.dropbox.com/storage-space/hp-promotion#:~:text=If%20you've%20recently%20purchased,on%20your%20eligible%20HP%20computer....Thanks for any help
- Thanks.. Dropbox saved the day. Recd an email yesterday saying the promo had been added to my account. Guess the old fashioned way can still work occasionally
- How do I redeem HP promo for 100 GB on new computer? I only have 4 GB when I installed Dropbox.
- Megan
Dropbox Staff
Hi tunkeljb, welcome to our Community!
In regards to your HP promotion, have you completed our Get Started steps and logged in to Dropbox on the pre-installed app?
Keep me posted, and we'll take it from there!
- Yes. Dropbox was not preinstalled. I installed Dropbox from www. Dropbox.com which downloaded the executable.
- Hi, I have just bought an hp laptop. I can’t find out how to redeem the free 100gb Dropbox storage? I already have an account but it is still showing as a ‘basic’ (2Gb). Thank you anyone who can help. Doug
- Nancy
Hey Doug_gibson!
Have you checked out this Help Center article? If not, please give it a go, and let me know how it goes.
One thing to note is that the Dropbox app must come pre-loaded on your computer, in order to redeem this promotion.
Hi Nancy, thankyou yes I did see the article. Unfortunately, when I opened the Dropbox app on starting the new laptop I was not offered the upgrade to 100Gb. Any other ideas welcome. Doug
