You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

marionyeoh's avatar
marionyeoh
Explorer | Level 4
4 years ago

HP & Dropbox 100GB Upgrade Promotion

Hi, I have 2 issues I am hoping to solve.   1. My new HP notebook was only granted 25GB of upgraded space. I read that it should be 100GB of space. Seeking help to rectify this, thanks.   2. I ab...
Plans
Promotions
Storage space
  • Walter's avatar
    Walter
    4 years ago
    No need for that, Marion. I just sent you an email to the address that's linked to your profile here, on our Community.

    Whenever you get the chance, please take a look at your inbox and we'll take it from there.
dnsSWE's avatar
dnsSWE
Explorer | Level 3

I have the same problem. Trying to link it to my Google account but it doesnt work in the end however. No additional information given why I cant have this 100 gb for a year that my computer tells me (pre-installed app from Dropbox).

 

Please help!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey dnsSWE - sorry to hear you're having issues with this.

 

Can you please clarify if you're using a brand new Dropbox account or an existing one?

 

If it's the latter, have you by any chance redeemed a similar offer in the past with the same Dropbox account?

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