You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
how to get a refund and speak to a real person
I just noted i have been being charged monthly by Dropbox over 2 years for no reason, as i only use free basic plan. and i email billing-support@dropbox.com last week, so far no one replied me yet. ...
I’ve been trying to get hold of someone to try get a refund for an account I don’t use. Despite sending lots lots of contact forms I never get a reply. There seems to be no other way of contacting them. Is there an email address or phone number?
Hannah
Dropbox Staff
Dropbox StaffHey Lk2678, thanks for taking the time to post here today.
The support options available to you, should appear on this page.
You should be able to submit a help request, if you open the support page from a browser not signed in to your account, or from a private browsing window.
Let me know if you have any trouble with that, though, and we will send you an email from our end.
Cheers!
