You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
how to get a refund and speak to a real person
I just noted i have been being charged monthly by Dropbox over 2 years for no reason, as i only use free basic plan. and i email billing-support@dropbox.com last week, so far no one replied me yet. ...
I pressed OK because I got a message about "Extended service for recording changes", but I canceled it right away because it was automatically paid. However, I am inquiring because the payment cannot be canceled.
I didn't want to use this service, I just pressed OK, but the payment was made without any further confirmation message. I would like to request a refund.
I want to keep my Plus plan in use and only refund the 'Record file changes for a year' service paid today
Mark
Super User II
Super User IIYou need to send a message to ask for support and if it is possible for a refund - they are only given where legally required (as you clicked OK you accepted the payment and those terms): https://help.dropbox.com/accounts-billing/payments-billing/refund
